Ermes Department Stores Plc – E-Commerce Officer (Nicosia)

Nov 5, 2021

The Ermes Group, the largest and most diversified retail organization in Cyprus, member of the CTC Group, seeks to recruit an E-Commerce Officer to be based in Nicosia.



  • Manage the daily operations of the e-commerce platforms functions.
  • Manage daily operations of online shop, liaising with Operations, Marketing & Commercial teams.
  • Ensure smooth and accurate flow of orders and postage to customers within required timeframes.
  • Work closely with in-house stakeholders, including sales team, Marketing team, Operations team & Commercial team, etc. to achieve set KPI’s.
  • Work with external marketing & development teams on day-to-day tasks.
  • Analyze the online sales performance and roll out effective activities and promotion to reach sales targets.
  • Monitor e-commerce performance, and prepare daily, weekly & monthly reports and insights for impression and conversion improvement.
  • Prepare, regularly, sales, traffic, promotion reports and competitor analysis.
  • Support the Operations Manager on the implementation of Sales Strategy.
  • Collaborate with appropriate stakeholders to ensure the rollout of website changes, regular updates & imports.
  • Have the responsibility to support overall logistics, customer service, stock, and dashboard of activities.
  • Carry out ad-hoc duties and projects related to the job.



  • Academic qualification equivalent to at least Higher Diploma in Business studies, e-Commerce, or other related discipline.
  • At least 2 years of work experience in similar position.
  • Proved experience in digital marketing / e-Commerce field in the online retail industry; experience in handling a full set of accounts for the e-commerce sector would be considered an advantage.
  • Passion for online retail business and good knowledge of all new developments in the field.
  • High adaptability to a fast-paced environment.
  • Team player as well as ability to work independently.
  • Multitasking and ability to pay attention to detail.
  • Good analytical skills.
  • Excellent organizational and prioritization skills and ability to meet deadlines under tight schedules and pressure.
  • Very good communication and interpersonal skills.
  • Fluent in Greek and English



We offer a competitive remuneration package which includes, among others:

  • 13th salary
  • Provident fund
  • Discount card to be used in all the stores of CTC Group
  • Paid maternity, paternity & sick leaves
  • Health Care Scheme, life & personal accident insurance
  • Continuous training and development


As part of our commitment to protect your personal data, please submit your CV via our website by 08/12/2021.

Only shortlisted candidates will be contacted.


All applications will be handled with the utmost confidentiality.

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